Política de envío

SHIPPING POLICY — ZAVÉ

Processing and Fulfillment At ZAVÉ, we strive to get your order on its way as quickly as possible. Most orders are processed and fulfilled within 1-3 business days (Monday to Friday, excluding holidays). You will receive a shipping confirmation email with a tracking number once your order has been dispatched.

Shipping Rates and Delivery Estimates We are proud to offer Express Shipping to ensure our customers receive their products in a timely manner.

  • Shipping Method: Express Shipping.

  • Estimated Delivery Time: 7-15 business days (depending on your location).

  • Shipping Cost: We currently offer Free Shipping on all orders to provide you with the best value.

Please note that delivery times are estimates and may vary due to external factors such as customs processing, carrier delays, or high-demand seasons.

Order Tracking Once your order has shipped, we will provide you with a tracking number via email. You can monitor the progress of your delivery through our professional tracking page or directly on the carrier’s website. Please allow 24-48 hours for the tracking information to update in the system.

Shipping Destinations Currently, we ship to the United States and selected international destinations. If you have questions regarding shipping to your specific location, please contact our support team.

Incorrect Address and Failed Delivery It is the customer's responsibility to provide an accurate and complete shipping address. ZAVÉ is not responsible for orders delivered to an incorrect address provided by the customer. If a package is returned to us due to an insufficient address or failed delivery attempts, the customer may be responsible for additional shipping costs to resend the item.

Customs, Duties, and Taxes For international orders, ZAVÉ is not responsible for any customs duties, taxes, or additional fees applied by your country. These charges are the responsibility of the customer and are collected by the local government or carrier at the time of delivery.

Lost or Stolen Packages While we ensure every order is handed over to our carriers securely, ZAVÉ is not liable for packages that are confirmed as "Delivered" by the carrier but are subsequently lost or stolen. We recommend shipping to a secure location.

Contact Us If you have any questions regarding your shipment or our policy, please feel free to reach out to our support team at: Email: hello.zave.official@gmail.com Address: P.O. Box 5644, Compton, CA 90220-3301, US