Política de reembolso
ZAVÉ Refund & Return Policy
Our Guarantee At ZAVÉ, we stand behind the quality of our products. We want to ensure that your experience with our brand is nothing short of excellent. If you are not 100% satisfied with your purchase, we are here to help.
30-Day Return Window You have 30 days from the date of delivery to request a return. To be eligible, your item must be in the same condition that you received it, unused, and in its original packaging.
Easy Returns Process
Contact our support team at [hello.zave.official@gmail.com] with your order number.
Once your return is accepted, we will provide you with the instructions on how and where to send your package.
After we receive and inspect the item, your refund will be processed automatically to your original payment method within 5-7 business days.
Damages and Issues Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, contact us immediately so we can evaluate the issue and make it right at no extra cost to you.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.